Disciplinaries & grievances

Wiltshire employment law solicitors guiding you through disciplinaries and grievances

Wiltshire’s leading employment lawyers - Grievances & disciplinaries in the workplace

Dealing with a grievance effectively can avert tribunal claims by enabling the issue to be resolved internally.  A grievance can be any concern, problem or complaint that an employee raises with the employer.

The ACAS code sets out in detail the process and recommended procedure, but the code is detailed and requires  some reading, but of course we have done that for you and can provide detailed advice to you.

How should an employer handle a grievance?

Firstly, the employee should raise the grievance in writing.

The employer should hold a meeting and investigate the complaint. At the meeting the employee is legally entitled to be accompanied by a fellow work colleague or a trade union representative if they are a member of a union.

The employee should be given sufficient time to discuss the nature of their grievance, and if appropriate the meeting should be adjourned for further investigations to take place.

After the grievance has been fully investigated a further meeting should be held to enable the employee to make any further representations and the employer to communicate its decision; this should also be followed up in writing. If the employee remains unhappy, they have a right of appeal.

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