Disciplinaries & Grievances
Wiltshire employment law solicitors guiding you through disciplinaries and grievances
Wiltshire’s leading employment lawyers
Grievances & disciplinaries in the workplace
Dealing with a grievance effectively can avert tribunal claims by enabling the issue to be resolved internally. A grievance can be any concern, problem or complaint that an employee raises with the employer.
The ACAS code sets out in detail the process and recommended procedure, but the code is detailed and requires some reading, but of course we have done that for you and can provide detailed advice to you.
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How should an employer handle a grievance?
Well in a nutshell:
Firstly, the employee should raise the grievance in writing.
The employer should hold a meeting and investigate the complaint. At the meeting the employee is legally entitled to be accompanied by a fellow work colleague or a trade union representative if they are a member of a union.
The employee should be given sufficient time to discuss the nature of their grievance, and if appropriate the meeting should be adjourned for further investigations to take place.
After the grievance has been fully investigated a further meeting should be held to enable the employee to make any further representations and the employer to communicate its decision; this should also be followed up in writing. If the employee remains unhappy, they have a right of appeal.
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Ailie also managed a very late request from our buyers with calm efficiency and the utmost professionalism. The end result was a smooth sale and completion, with remarkably little stress on our part. I would not hesitate from using them again.
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The solicitor I dealt with at Goughs, Rhianna Cole, was an absolute star, I cannot fault her in any way at all. She made everything in the situation I was in so easy to understand, and she guided me through an extremely stressful time, with extreme professionalism, yet a very personal and sensitive touch. Can't big them up enough.
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Sophie was very attentive and responsive and understood the need to act quickly in regard to our purchase process. She was diligent with the paperwork and was very easy to talk to and clear at explaining what was required in terms of action from our side and from the seller.
All were welcoming and pleasant and dealt with my queries instantly. Nadine Cook who handled the conveyancing was absolutely outstanding in her pursuit of excellence. I commend her as one of the best and she has my everlasting thanks
Donna was always available on the phone and was always helpful, a very friendly welcome. I had very regular updates and nothing was too much trouble.
Since working with Nadine - excellent service, Thank you Nadine, good service as expected.
Sarah was very thorough and kept in touch with us all the way through the process. Very glad we went with Goughs and hopefully Sarah will be assisting my parents with their property regarding Land Registry
Nadine was fantastic, by far the best conveyancing process we’ve ever experienced, would recommend her to anyone. She was professional and communicative at all times, thank you
Nadine said at the beginning that she was proactive, easy to say, but she proved to be so. She dealt with all matters efficiently by e-mail and e-letter. I also had two face to face meetings and she took the time to explain things clearly which is important. Very happy with the service provided.
Your employment law questions answered
Yes, it is a statutory requirement and we encourage all employers to have a written grievance policy, albeit we would advise that this should not be contractual. This will ensure that all parties are aware of the procedure and will protect you from a further complaint should the procedure fail to adhere to the letter of the law.
Disciplinary action may be required for a variety of reasons. It could be as a result of poor performance or unsatisfactory attendance. Alternatively the employee may be suspected of committing an act of misconduct, which if sufficiently gross, could result in dismissal.
In each instance, the employer must be able to demonstrate that they followed a fair procedure, and the decision to invoke a disciplinary sanction was reasonable in all the circumstances.
Many factors can be considered when assessing the reasonableness of a decision to discipline.
For example, the seriousness of the matter, whether the employee has been subject to a previous disciplinary process or has an active disciplinary warning in place and breach of rules or protocols are but a few.
At Goughs, our employment specialists can draft and tailor contracts and policies to fit your business needs, whilst ensuring they are reasonable and enforceable. We can help with both writing and reviewing existing contracts and advising on breach of employment contract issues.
We have built up many years of experience and our team not only offer advice to businesses but also advise on broader business planning issues and sit on various advisory boards, ensuring that our advice and expertise looks beyond the contract itself and ensures all advice really is in the best interest of the future of the business.
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We draw from a wide range of disciplines to support you in keeping your business moving forward.
Goughs have been providing legal services to businesses across the south west since 1882.
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