Receptionist/Legal Assistant

The Role

We’re looking for a full-time Receptionist/Legal Assistant to join our Melksham office. This is a hybrid role split between reception duties and supporting lawyers ranging from trainee paralegal to Partner level with daily duties which will include but are not limited to:

  • Diary management to include arranging meetings and appointments
  • Audio typing
  • Completing standard forms, letters and documents
  • Opening files/database input
  • Setting up and managing the electronic transfer of funds
  • Preparing bills and file notes
  • Receiving and actioning calls from our central telephone lines
  • Meeting, greeting and assisting clients/visitors
  • Maintaining the professional appearance and tidiness of the reception area and meeting rooms
  • Ensure reception is covered by managing rota and organising lunches and office shopping.
  • Dealing with queries such as verifying ID of clients, taking card payments

Your Experience and Qualifications

Previous reception and/or legal assistant experience or working in a similar role is desirable but not essential as full training will be given.

We’re looking for someone who has strong attention to detail and has the ability to take the initiative within the responsibility of the role.

Being able to strongly and effectively communicate with both colleagues and clients is key, along with maintaining confidentiality at all times.

A team player with positive and friendly attitude who can remain calm and composed under pressure.

 

Commercial contracts team Goughs Solicitors

Our Firm Goals

We carefully chose our values as a firm to ensure they reflect the way we conduct our work, both internally and externally. We embrace 5 core values; Trust, Teamwork, Excellence, Accountability, and Engagement. We reflect these in all areas of our practice, in particular, in our personal and dedicated service to each and every client. By embedding these values into our culture our clients recognise us as trusted advisors. 

Our commitment to our clients and hard work over the years is reflected in the ‘Leading Firm‘ ranking that we have achieved for consecutive years from the prestigious Chambers & Partners, and Legal 500 directories. As a firm, we intend to continue to dedicate ourselves to our values in the pursuit of trusted advisor status.

Life at Goughs

Our mission is to provide excellent, trusted and truly personal legal services. How we do this is simple – we are committed to our clients, our people and our communities. Whether you require legal services for you, your family or your business, you can rest assured that with over forty lawyers at seven easy-to-reach high street locations, you will receive high quality legal advice, tailored to meet your needs.

Our Values

Trust

We value and take personal responsibility for the privilege of trust placed in us by our clients. As colleagues, we build and maintain a culture of mutual trust.

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Accountability

We celebrate our successes and take responsibility for finding solutions to the challenges we face.

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Engagement

We listen: It is integral to our work to actively engage with our clients in order to fully understand their needs.

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Teamwork

We recognise that we provide the best service to our clients when we act as a cohesive team supporting one another.

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Excellence

We take personal pride in the quality of our work. Our clients receive the same attention and quality of service we would expect for ourselves or our families.

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Lesley Warren

I really like the people and culture at Goughs. From the very first interview I could see how happy people were to work for Goughs. The welcoming environment and the impressive knowledge within the residential department makes me incredibly excited to be part of the firm.

Lindsey Nolan

“Goughs are a forward thinking law firm, with traditional values but a modern approach. They encourage autonomy whilst also providing a support network that allows growth and progression.”

Elliot Chambers

Goughs is such a friendly, progressive firm with a good local reputation. I enjoyed working as a solicitor for Goughs before so it was reassuring to know that the opportunity to come back to my role in the Private Client department would be so welcomed.

Nadine Stevenson

I really enjoy working at Goughs because I have a great work-life balance and have been able to really grow my confidence when it comes to more complex cases. Crucially, I have learnt to understand my value through the experience and expertise I offer.

I have also been able to progress my career quickly and the Firm have recognised my hard work and have made me feel appreciated.

The Team

The team at Goughs Solicitors is made up of experienced legal professionals dedicated to providing expert advice and exceptional client service. With offices across Wiltshire, our teams work collaboratively across key departments, including Family Law, Private Client, Residential Property, and Commercial Law.

At Goughs, we pride ourselves on our strong local presence and commitment to delivering practical, tailored legal solutions. Our teams are easily accessible, whether in person or remotely, ensuring that clients receive the support they need, whenever they need it.

Head of Department

Our Offices

We have seven offices dotted across Wiltshire in;

  • Calne
  • Chippenham
  • Corsham
  • Devizes
  • Melksham
  • Trowbridge

Lesley Warren

I really like the people and culture at Goughs. From the very first interview I could see how happy people were to work for Goughs. The welcoming environment and the impressive knowledge within the residential department makes me incredibly excited to be part of the firm.

Lindsey Nolan

“Goughs are a forward thinking law firm, with traditional values but a modern approach. They encourage autonomy whilst also providing a support network that allows growth and progression.”

Elliot Chambers

Goughs is such a friendly, progressive firm with a good local reputation. I enjoyed working as a solicitor for Goughs before so it was reassuring to know that the opportunity to come back to my role in the Private Client department would be so welcomed.

Nadine Stevenson

I really enjoy working at Goughs because I have a great work-life balance and have been able to really grow my confidence when it comes to more complex cases. Crucially, I have learnt to understand my value through the experience and expertise I offer.

I have also been able to progress my career quickly and the Firm have recognised my hard work and have made me feel appreciated.

Our Benefits

Rewarding Benefits

Competitive salaries and a firm-wide annual bonus scheme. Matched pension contributions, enhanced family leave, life assurance, and employee referral rewards. Additional perks including electric vehicle and cycle-to-work schemes, plus discounted legal fees.

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Wellbeing & Work-Life Balance

Agile working to support a healthy work-life balance. Healthcare Cash Plan, online GP access, counselling support, and discounted gym memberships. Generous annual leave, extra time off over Christmas, and paid volunteering days.

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Career Development

Clear career progression pathways for lawyers and business support teams. Annual development reviews, study support, and funded professional memberships. Work for a Lexcel and CQS accredited firm committed to excellence.

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A Supportive Culture

Firm-funded social events, team lunches, and charitable initiatives throughout the year. Recognition programmes celebrating long service, outstanding achievements, and living our firm values. Regular employee rewards, appreciation gifts, and prize draws.

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Making a Difference

Opportunities to support local communities through volunteering and fundraising activities. A collaborative environment where people are valued, recognised, and encouraged to succeed.

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