| Q: What services do you offer? |
| A: Fixed fee commercial debt recovery, using either our Standard or Premium service |
| Q: What do you charge? |
A: A small instruction fee plus a fixed percentage of any recovery
Standard Service: £10 plus 5%
Premium Service: £50 plus 10%
|
| Q: What happens if you can't collect my debt? |
| A: You only pay the small instruction fee (plus VAT) |
| Q: What happens if I have a legal account and it is defended? |
| A: You always have the option of using our other services, such as Court action |
| Q: What is your success rate? |
| A: During the past 18 months we have achieved over 87% success |
| Q: Will you upset my customer? |
| A: Our aim is to recover your debt not to harass or annoy your customer |
| Q: When can I use a Statutory Demand? |
| A: By using our Premium Service for a debt of £750 or more provided there is no genuine dispute over liability |
| Q: How long is my debt valid for? |
| A: Commercial debts are recoverable for up to 6 years |
| Q: Can I charge a late payment fees on a comercial debt? |
| A: We would include a demand for interest and compensation |
